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What Bloomfire & Zendesk Offer

zendesk

Harness the power of your knowledge base and ensure your agents are well-equipped to answer questions quickly and consistently.

Download our datasheet to learn more about how Bloomfire and Zendesk work together to resolve issues faster.

  • Knowledge At Your Fingertips - Search for answers and posts directly within a Zendesk ticket.
  • Knowledge Where You Need It - Eliminate the need to switch between applications by storing knowledge in a single repository.
  • Faster Resolution Time - Support teams report a 50-60% increase in time to issues resolutions.
  • Analytics - Understand which pieces of content your support teams are using - or which content pieces your customers are most interested in.

Customers Who Benefit From Bloomfire