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Ready to actually

find your documents?

Tired of endless searches and the constant maintenance required by wiki-style platforms? Enterprise-level companies are realizing it takes far too long to find knowledge in Document360. If this sounds familiar, Bloomfire is a powerful alternative. Our platform provides access to finalized, certified company knowledge designed to meet your evolving needs and offer a truly flexible solution to achieve your company’s goals.

Schedule a consultation with a Knowledge Management expert today. We'll show you a better way to manage knowledge without the hassle of traditional wikis so you can eliminate the inefficiencies once and for all.

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How Do Bloomfire and Doc360 Compare?

Explore a detailed comparison of Bloomfire and Doc360 and discover the unique features, capabilities, and advantages that Bloomfire brings to the intersection of people, process, knowledge, and technology. Make an informed decision that aligns with your needs and goals.

Customer Support & Consultation
Scalability

Best-in-Class Search Engine

Collaboration & Engagement

Purpose-Built Generative AI for Knowledge Management
Customizable Advanced Reporting with Deep Insights
Bloomfire
AI-powered Knowledge Management

Purpose-built to scale across Enterprise organizations and efficiently collect, connect, and share company knowledge

Doc360
Rigid wiki-style platform

Best for smaller teams

Customer Support & Consultation

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Award-winning implementation process and expert team ensure successful Bloomfire deployment and adoption with proven ROI
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Self-service model with minimal human interaction or assistance
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Scalability
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Deliver the right information to every employee and customer with a robust suite of no-code administrative tools for permissions and organizing, curating, and socializing content
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Wiki-like structure is rigid and limited, making it difficult to deploy and socialize knowledge at scale
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Best-in-Class Search Engine

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Bloomfire deep-indexes and renders 100% of your content – including video files – and users have personalized AI options for pinpointing information
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Basic search with a heavy reliance on metadata and does not deep-index documents or videos
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Collaboration & Engagement

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Easy to grow your collective intelligence and build a culture of knowledge sharing by engaging subject matter experts with the Q&A engine, comment threads, flagging, and integrations with Slack and MS Teams.
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Read-only approach to knowledge management and does not facilitate democratization or crowd-sourcing
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Purpose-Built Generative AI for Knowledge Management

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Engineered to use only your certified company knowledge and expertise to create and deliver content to employees
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AI features come at an additional cost and are limited to recommending content titles and metadata.
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Customizable Advanced Reporting with Deep Insights
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Built-in reporting and analytics provide digestible overviews of content engagement, deep insights, and custom reports
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Reporting is limited to individual pages and doesn’t provide insights or analytics at scale
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Doc360 Reviews

 

95% of users say content is viewed and understood more because of Bloomfire

 

Don't take our word for it. Here are some top companies using Bloomfire.

 

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AI Author Assist2

Bloomfire's AI authoring tools are tailor-made for Knowledge Management authoring tools and AI are tailor-made for Knowledge Management

With Bloomfire’s Author Assist, your content creators can unlock a new level of efficiency. Our AI tools are tailor-made for Knowledge Management, putting your team’s expertise at the center of the content creation process. By providing carefully engineered generative AI prompts, we empower your team to summarize documents easily, creating high-quality, actionable knowledge for your target audience like never before.

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NPS

Industry Leading NPS

Leading companies prefer Bloomfire’s knowledge management and insights-sharing platform. Our system boasts a best-in-class Net Promoter Score and a team of top-notch knowledge management and change management experts. We are committed to ensuring customer satisfaction, as reflected in our average customer satisfaction score of 96% in the first year.

 

 

Experts

Change Management Experts On Staff

At Bloomfire, we have a dedicated team of Implementation Consultants and Enterprise Customer Success Managers ready to collaborate with you. They will create a customized plan for launch and long-term success, ensuring high platform adoption and ROI. With their extensive knowledge of change management, they offer continuous guidance and assistance throughout the process, helping your teams accomplish their objectives and drive tangible business outcomes.

Meet Our Experts
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Start working smarter with Bloomfire

See how Bloomfire helps companies find information, create insights, and maximize the value of their most important asset, knowledge.

Request a Demo
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Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine your team's potential when they stop searching and start finding critical knowledge.

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