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Bloomfire AI vs. Legacy 

Knowledge Systems 

 

Don't settle for tools not built for effective knowledge management. 

 

Bloomfire's AI-powered knowledge platform centralizes documents, files, and expertise in one secure hub—while identifying knowledge gaps. Employees can search and find answers in seconds, helping support, research, and cross-functional teams serve customers, partners, and colleagues with speed and confidence.

 

Built for organizations ready to move beyond legacy and homegrown systems, Bloomfire delivers enterprise security, compliance, and intuitive usability to reduce search time and scale growth.

 

 

Want to see Bloomfire in action? Take a Tour →

 

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See Why Bloomfire Outperforms Other KM Tools

Discover the features and advantages that help you connect people, knowledge, and processes — and choose the right solution for your goals.
Scalability

Ease of Use & Adoption

Best-in-Class AI Search & Answer Engines

Content Quality Tools and Advanced Reporting with Deep Insights

Built to Drive Adoption & Collaboration
Customer Support & Consultation
Built to Drive Engagement & Collaboration
Bloomfire
AI-Powered Knowledge Management

Bloomfire is built for organizations that have outgrown makeshift tools

Other Solutions or Homegrown
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Temporary workarounds that tank productivity

Scalability
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Delivers trusted knowledge across your organization with governance, quality controls, no-code tools, and an intuitive experience.
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Struggle to handle growing content, more users, and evolving workflows.
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Ease of Use & Adoption

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Modern, intuitive UX drives company-wide adoption by surfacing knowledge in Microsoft Teams, Slack, and Salesforce—no steep learning curve.
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Clunky wiki-like interfaces and folder sprawl make finding and sharing information frustrating, hindering productivity.
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Best-in-Class AI Search & Answer Engines

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Centralizes knowledge from sources like SharePoint, Drive, and Confluence to elevate content quality and deliver trusted answers.
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Fragmented knowledge and information ROT means employees struggle to get accurate answers and relevant results.
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Content Quality Tools and Advanced Reporting with Deep Insights

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Intelligent admin tools detect ROT, fill gaps, and surface deep engagement analytics—building a strong knowledge foundation for AI and employees without IT support.
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Limited content management tools and reporting create a greater administrative burden, and reliance on technical resources or third-party tools.
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Built to Drive Adoption & Collaboration

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Q&A, comments, newsletters, and easy sharing capture tacit knowledge and keep employees connected.
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Knowledge quickly goes stale and underutilized.
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Customer Support & Consultation
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Certified Knowledge Management experts deliver award-winning onboarding and consultation for fast adoption and proven ROI—without taxing IT.
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DIY setup; heavy lift for internal IT; low guarantee of long-term success.
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Built to Drive Engagement & Collaboration
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Social features like Q&A, comments, newsletters, and easy knowledge sharing keep content fresh and employees connected.
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Knowledge quickly goes stale.
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Cut Search Time wit

With Bloomfire’s Knowledge Management Solution, You Can:

Built for organizations ready to move beyond legacy systems, Bloomfire delivers enterprise security, compliance, and intuitive usability to reduce search time and scale growth.

 

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Centralize Knowledge
Cut Search Time
Empower Self-Serving

Bloomfire unifies scattered knowledge so employees can search once, find what they need in seconds, and deliver faster, smarter service to customers and collaborate better with colleagues.

See all integrations →

Explore AI Enterprise Search
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Streamline Content Management

Enterprises manage thousands of documents, files, and insights across departments and tools. Bloomfire organizes and updates this information in one secure platform, making it easy to find, share, and keep current.

See Content & Documentation Management
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Speed Onboarding & Improve Knowledge-Sharing

Bloomfire makes it effortless to gather insights, surface answers, and share knowledge based on roles, so teams can cut onboarding time, stay aligned, make faster decisions, and keep improving together.

See Role-Based Onboarding
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Protect Data and Maintain Compliance

As teams grow and work from anywhere, Bloomfire keeps sensitive information secure. Granular permissions and enterprise-grade security ensure only the right people can access critical documents and knowledge.

Explore Access Management

 

95% of users say content is viewed and understood more because of Bloomfire

 

Don't take our word for it. See what our customers say.

 

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Start working smarter with Bloomfire

See how Bloomfire helps companies find information, create insights, and maximize the value of their most important asset, knowledge.

Request a Demo
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Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine your team's potential when they stop searching and start finding critical knowledge.

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