
Bloomfire is an AI-powered knowledge management platform that centralizes documents, files, and expertise in one secure system—while identifying knowledge gaps. Employees can search and find answers in seconds, helping support, research, and cross-functional teams serve customers, partners, and colleagues with speed and confidence.
Built for organizations ready to move beyond legacy and homegrown systems, Bloomfire delivers enterprise security, compliance, and intuitive usability to reduce search time and scale growth.
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Bloomfire unifies scattered knowledge so employees can search once, find what they need in seconds, and deliver faster, smarter service to customers and collaborate better with colleagues.
Enterprises manage thousands of documents, files, and insights across departments and tools. Bloomfire organizes and updates this information in one secure platform, making it easy to find, share, and keep current.
Bloomfire makes it effortless to gather insights, surface answers, and share knowledge based on roles, so teams can cut onboarding time, stay aligned, make faster decisions, and keep improving together.
As teams grow and work from anywhere, Bloomfire keeps sensitive information secure. Granular permissions and enterprise-grade security ensure only the right people can access critical documents and knowledge.
Bloomfire meets support teams where they work, centralizing knowledge within existing systems and delivering answers directly in the tools they use every day—all without disruption.
Plan → Configure → Prepare → Launch
From kickoff to go-live, Bloomfire's implementation services give you expert guidance, clear milestones, and a fast path to measurable adoption.
Bloomfire has an over 85% retention rate after the first year for customers.
See what our customers say about Bloomfire.
Talk with one of our KM experts to build a winning case for Bloomfire and create a strategy to integrate platforms, migrate knowledge, and drive adoption.
Not ready to talk yet? Take Bloomfire for a test drive across several potential configurations. Imagine the productivity of your team when they stop searching and start finding critical knowledge.