Award-Winning Knowledge Management Software

Bloomfire Cuts Search Time Without IT Complexity

 

Bloomfire is an AI-powered knowledge management platform that centralizes documents, files, and expertise in one secure system—while identifying knowledge gaps. Employees can search and find answers in seconds, helping support, research, and cross-functional teams serve customers, partners, and colleagues with speed and confidence.

 

Built for organizations ready to move beyond legacy and homegrown systems, Bloomfire delivers enterprise security, compliance, and intuitive usability to reduce search time and scale growth.

 

 

 

Want to see Bloomfire in action? Take a Tour →

 

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When knowledge is scattered across multiple systems, tools, and teams, silos slow everyone down. Bloomfire centralizes information so employees find answers in seconds—reducing delays and keeping business moving, without IT headaches.

With Bloomfire’s knowledge management system, you can:

 

Centralize Knowledge
Cut Search Time
Empower Self-Serving

 

Bloomfire unifies scattered knowledge so employees can search once, find what they need in seconds, and deliver faster, smarter service to customers and collaborate better with colleagues.

 

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Streamline Content Management

Enterprises manage thousands of documents, files, and insights across departments and tools. Bloomfire organizes and updates this information in one secure platform, making it easy to find, share, and keep current.

See Content & Documentation Management
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Speed Onboarding & Improve Knowledge-Sharing

Bloomfire makes it effortless to gather insights, surface answers, and share knowledge based on roles, so teams can cut onboarding time, stay aligned, make faster decisions, and keep improving together.

See Role-Based Onboarding
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Protect Data and Maintain Compliance

As teams grow and work from anywhere, Bloomfire keeps sensitive information secure. Granular permissions and enterprise-grade security ensure only the right people can access critical documents and knowledge.

Explore Access Management

Work Seamlessly With Your Favorite Apps

 

Bloomfire meets support teams where they work, centralizing knowledge within existing systems and delivering answers directly in the tools they use every day—all without disruption.

 

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Expert Implementation You Can Count On

 

Plan → Configure → Prepare → Launch

 

From kickoff to go-live, Bloomfire's implementation services give you expert guidance, clear milestones, and a fast path to measurable adoption.

 

 

Proven Success

 

Bloomfire has an over 85% retention rate after the first year for customers.

 

See what our customers say about Bloomfire.

 

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Discuss Your Strategy

Talk with one of our KM experts to build a winning case for Bloomfire and create a strategy to integrate platforms, migrate knowledge, and drive adoption.

Schedule a Meeting
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Take a Tour

Not ready to talk yet? Take Bloomfire for a test drive across several potential configurations. Imagine the productivity of your team when they stop searching and start finding critical knowledge.

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